Last updated: 11 April 2026
Web Forged ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Web Forged is a web design service based in the United Kingdom. For any privacy-related queries, you can contact us at:
2. What Data We Collect
We may collect the following personal data:
- Contact information: name, email address, phone number, and business name — provided when you fill in our contact or onboarding forms
- Technical data: IP address, browser type and version, device information, and pages visited — collected automatically when you browse our site
- Communication data: any messages, feedback, or content you send us via email, WhatsApp, or our contact form
- Cookie data: see the Cookies section below
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide quotes
- To deliver our web design and hosting services
- To communicate with you about your project
- To improve our website and services
- To comply with legal obligations
Our lawful basis for processing your data is:
- Consent: when you submit a contact form or accept cookies
- Contract: when we need your data to deliver services you've purchased
- Legitimate interests: to improve our website and respond to enquiries
4. How We Share Your Data
We do not sell your personal data. We may share your data with:
- Formspree: our contact form processor, which handles form submissions on our behalf
- Hosting providers: to deliver and maintain your website
- Google Analytics: to understand how visitors use our website (if you consent to cookies)
All third parties are required to handle your data in accordance with applicable data protection laws.
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary:
- Enquiry data: up to 2 years from the date of your last communication
- Client data: for the duration of our service agreement, plus 6 years for legal and accounting purposes
- Technical data: up to 26 months (Google Analytics default)
6. Cookies
Our website uses cookies — small text files stored on your device. We use:
- Essential cookies: required for the website to function (e.g., cookie consent preference)
- Analytics cookies: to understand how visitors interact with our site (only set if you accept cookies)
You can manage your cookie preferences using the cookie banner displayed when you first visit our site. You can also clear cookies through your browser settings at any time.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing of your data
- Data portability — receive your data in a structured format
- Object to processing based on legitimate interests
- Withdraw consent at any time where consent is our basis for processing
To exercise any of these rights, please email us at adam@webforged.co.uk. We will respond within 30 days.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. This includes using SSL encryption on our website and secure storage for client data.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
11. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113